Privacy Policy

This Privacy Policy describes how Negotiate Tanjong collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your personal data.

Information We Collect

We collect information in several ways to provide and improve our services. When you register for our negotiation skills courses, we gather personal details such as your name, email address, phone number, and professional background. We also collect information about how you interact with our website and courses, including pages visited, course progress, and time spent on different sections.

Additionally, we automatically collect technical information such as your IP address, browser type, device type, and operating system. We may also collect information through cookies and similar tracking technologies to enhance your browsing experience and understand how our platform is being used.

How We Use Your Information

We use the information we collect to deliver our personal growth courses and negotiation training services. Your data helps us customize your learning experience, track your progress through our courses, and provide relevant content tailored to your needs as a Tanjong Pagar entrepreneur. We also use your information to communicate with you about course updates, new offerings, and important announcements.

We analyze aggregated data to improve our platform, identify trends, and develop better course content. Your information helps us understand what works best for our learners and allows us to enhance the effectiveness of our negotiation skills training. We may also use your contact information to respond to inquiries and provide customer support.

Your Privacy Rights

You have important rights regarding your personal information. You can request access to the data we hold about you and receive a copy in a portable format. You have the right to correct inaccurate information and to request deletion of your data, subject to certain legal obligations. You can also withdraw your consent for data processing at any time.

You have the right to object to our processing of your information for certain purposes and can request that we limit how we use your data. If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority. To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, maintain your login session, and understand how you use our services. These technologies allow us to provide a more personalized experience and measure the effectiveness of our courses.

We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for a longer period. We also employ analytics tools to track aggregate usage patterns and user behavior. You can control cookie settings through your browser preferences, though disabling cookies may affect certain features of our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption of sensitive data, secure password storage, and regular security audits. We restrict access to your information to employees and service providers who have a legitimate need to know.

While we strive to protect your data with industry-standard security practices, no method of transmission over the internet is entirely secure. We encourage you to use strong passwords and protect your account information. If you believe your data has been compromised, please contact us immediately.

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our website and delivering our courses, such as payment processors, email service providers, and hosting providers. These service providers are contractually obligated to use your information only as necessary to provide services to us.

We may disclose your information when required by law, to comply with legal obligations, or to protect our rights and safety. In the event of a merger or acquisition, your information may be transferred as part of that business transaction, and we will notify you of any such change.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Course enrollment data is maintained for the duration of your engagement with our platform and for a reasonable period thereafter for record-keeping and service improvement purposes. You can request deletion of your data at any time, and we will comply within applicable legal timeframes.

Certain information may be retained longer if required by law or for legitimate business purposes, such as accounting or fraud prevention. We regularly review our data retention practices to ensure we are not keeping information longer than necessary.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our platform following the posting of changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. If you have concerns about any changes, please contact us to discuss.